Privacy Policy

Effective Date: August 6, 2025
Studio Name: Moontower Pilates

Location: 1709 W. Koenig Ln. Unit C Austin, TX 78756
Contact Email: sarah@moontowerpilates.com
Website: MoontowerPilates.com

1. Introduction

At Moontower Pilates, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us online, by phone, or in-person at our studio.

By using our services or accessing our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect the following types of information:

A. Personal Information

  • Full name

  • Contact details (email address, phone number, physical address)

  • Emergency contact information

  • Date of birth

  • Health and fitness information (e.g., injury history, physical limitations)

  • Payment details (processed through secure third-party platforms)

B. Usage and Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Date and time of access

This is collected via cookies and similar tracking technologies.

3. How We Use Your Information

We use your information to:

  • Register you for classes and events

  • Communicate with you regarding bookings, updates, and promotions

  • Customize and improve your experience

  • Ensure your health and safety during sessions

  • Process payments securely

  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Trusted third-party service providers (e.g., booking software, payment processors)

  • Health professionals (with your consent or in case of emergency)

  • Legal authorities when required by law or to protect our rights

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined above, or as required by law. When no longer needed, your data will be securely deleted or anonymized.

6. Security

We implement industry-standard security measures to protect your data, including secure servers, encryption, and access controls. However, no method of transmission over the Internet is completely secure.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct or update inaccurate information

  • Request deletion of your data (where legally permissible)

  • Withdraw consent for marketing communications

  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us at sarah@moontowerpilates.com.

8. Cookies

Our website uses cookies to improve functionality and user experience. You can set your browser to refuse cookies, but this may limit your use of some features.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Moontower Pilates
1709 W. Koenig Ln. Unit C Austin, TX 78756
512-643-6152
sarah@moontowerpilates.com